GDPR and Privacy Policy

Privacy Notice (GDPR)

Bloom is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

What Information We Collect

We may collect the following information:

• Your name

• Contact details (phone number/email)

• Your address (where relevant)

• Your dog’s details, health notes, and grooming history

• Emergency contact information

Why We Collect It

We use your information to:

• Manage bookings and appointments

• Provide grooming services

• Contact you regarding your appointments

• Contact you in an emergency

• Maintain grooming and health records for your dog

How Your Data Is Stored

Your data is stored securely in the salon and/or in password-protected digital systems.

How Long We Keep It

Client records for inactive or non-returning customers may be deleted after one year, unless required for legal, insurance, or accounting purposes.

Sharing Your Data

Your information will never be sold or shared with third parties unless:

• Required by law

• Necessary in an emergency (for example, with a veterinary practice)

• You have given consent

Your Rights

You have the right to:

• Request a copy of your data

• Correct inaccurate information

• Request deletion of your data (where legally permitted)

• Raise concerns about how your data is handled

To request a copy of your data or discuss any privacy concerns, please contact us at the salon.